Privacy Policy

Effective Date: Aug 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

GT Power Construction Inc. (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • First and last name
  • Email address
  • Phone number
  • Physical address, including city, state, province, ZIP/postal code, where applicable
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for applicable communication channels, including SMS, email, and voice/AI interactions

Non-Personal Information:

  • IP address
  • Browser type and version
  • Device information and identifiers
  • Website usage patterns and analytics
  • Pages of the Service you visit, the date and time of your visit, and time spent on those pages
  • Cookies and similar technologies
  • Mobile device details and diagnostic data when accessing our Service through a mobile device

Customer Communication:

  • Records of inquiries, lead submissions, and service requests
  • Appointment details, preferences, and automated scheduling logs
  • Service-related communications, including call logs, transcripts, or notes from interactions with our AI agents and human representatives
  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and maintaining our services
  • Processing transactions, purchases, and payments
  • Processing and responding to quote requests, inquiries, appointments, and service requests
  • Communicating with you about your inquiries, appointments, projects, service updates, and other requested services via human staff or automated AI agents
  • Sending news, offers, and information related to our products and services where permitted and where you have provided the applicable consent
  • Enhancing website functionality and user experience
  • Analyzing usage trends and improving our services
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent
  • Managing your account, where applicable
  • Performing contracts for purchased products or services
  • Processing and managing requests submitted to us
  • Complying with applicable legal obligations
  • Protecting the rights, property, and safety of GT Power Construction Inc., our customers, and others

3. SMS Messaging, AI Voice Communications & Compliance

Text Message & AI Call Program Terms & Conditions

By submitting a lead, requesting a quote, or opting into our communication services, you agree to receive text messages and telephone calls related to our services. This includes initial outreach, solar quotes, project status updates, automated appointment scheduling, calendar coordination, customer support, and service updates.

AI Agent Communication:

  • AI-Powered Outreach: When you submit a lead or inquiry through our website, you acknowledge and agree that you may receive initial telephone calls and text messages generated by our automated AI agents (powered by GoHighLevel automation infrastructure) to assist with prompt response times, answer initial questions, and schedule meetings or consultations with the GT Power team.
  • Call Monitoring & Records: Voice interactions, call summaries, and scheduling preferences handled by our AI systems or human staff are stored securely to manage your service requests effectively.

Opt-In & Consent:

  • You will only receive automated calls and messages if you have explicitly submitted your contact details or opted in to receive communications.
  • We maintain records of applicable opt-in actions, lead submissions, and consent timestamps.
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws governing electronic and telephonic communications.

Opt-Out Instructions:

  • SMS: You can cancel SMS notifications at any time by replying “STOP”. You will receive a final confirmation message, and no further text messages will be sent unless you re-opt in.
  • Calls: You may request to be placed on our internal do-not-call list or opt out of AI/automated calls at any time by informing the AI agent or our staff during a call, or by contacting us directly.

Message & Call Frequency & Content:

  • Frequency varies based on your interactions and active project status with our business.
  • Communications will be directly related to the services you have requested, including initial inquiry follow-ups, solar quotes, project status, automated appointment reminders, and customer support.
  • We do not send promotional content through SMS or automated calls without the applicable consent.

Help & Support:

  • You may contact us at info@gts-power.com or (800) 577-7124.
  • Customer support is available during regular business hours.

Carrier Information:

  • Standard message and data rates may apply for SMS.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS & AI Data Protection Statement

No mobile information or phone numbers will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors or backend infrastructure providers (such as GoHighLevel CRM and automation tools used strictly to power our customer service, SMS routing, and AI calling workflows) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement reasonable data protection measures to safeguard your SMS opt-in information, call records, and consent records. GT Power Construction Inc. does not sell, rent, or disclose SMS opt-in consent or phone numbers to any third parties or affiliates for marketing or promotional purposes. Mobile information is used strictly for internal communications, AI-driven lead qualification, and service-related updates that you have requested.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors and automation platforms (such as GoHighLevel) who assist in our operations, including CRM management, payment processing, AI voice/messaging infrastructure, appointment scheduling, website services, analytics, and customer support
  • SMS aggregators and communication providers solely for the purpose of delivering messages and managing calls you have consented to receive
  • Service providers that process data on behalf of GT Power Construction Inc. and assist us in providing and maintaining our services
  • All service providers are expected to maintain appropriate confidentiality and security of information provided to them

Legal Compliance:

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests, court orders, or other lawful requests
  • Where necessary to investigate wrongdoing, protect the safety of our customers or others, or defend against legal liability

Business Transfers:

  • In case of a merger, acquisition, reorganization, or sale of assets
  • In such cases, your data remains protected under the terms of this Privacy Policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and technical providers of our text message and AI communication services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

  • Reasonable safeguards to protect personal information, call logs, and SMS opt-in information
  • Secure access controls, CRM permissions, and authentication mechanisms where applicable
  • Reasonable measures designed to protect information from unauthorized access, use, alteration, or disclosure
  • Secure backup and data management practices where applicable
  • Appropriate procedures for responding to security incidents and applicable legal requirements

Despite these measures, no method of transmission over the Internet, cloud storage, or electronic communication is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior
  • Remember your preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of our services
  • Understand how visitors use our website

Cookies may include session cookies, which are temporary and deleted after you close your browser, and persistent cookies, which remain on your device until deleted or until they expire.

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

  • Access, update, or request deletion of your personal information
  • Opt out of marketing emails by following the unsubscribe instructions in our emails
  • Opt out of SMS messages by replying “STOP” or opt out of AI/automated calls by notifying us
  • Reply “HELP” for assistance with SMS communications
  • Request information on how we process your data
  • Withdraw consent at any time for future communications
  • Manage your communication preferences
  • Request deletion of your Personal Data, subject to applicable legal and legitimate business retention requirements
  • Lodge a supervisory complaint if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

Please note that even if you opt out of marketing communications, we may still send essential service-related communications—including automated or manual follow-ups regarding active quotes, appointments, or projects you have requested.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

This Privacy Policy applies only to information collected by GT Power Construction Inc. through our website and services.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

For significant changes, we may notify you by email or through a prominent notice on our website.

If changes are made to this Privacy Policy, the updated version will supersede previous versions once posted.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

GT Power Construction Inc.

Phone: (800) 577-7124

Email: info@gts-power.com

Website: https://solar-gtpower.com/

Mailing Address:

1320 Willow Pass Road
Concord, California 94520
United States

By using our website and services, you consent to this Privacy Policy.